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Org IQ for

Customer Service

Measure response timeliness, monitor customer interactions, and set alerts to identify communication trends.

Monitor Customer Interactioins

without being Big Brother to your workforce.

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Why Org IQ?

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Identify Red Flags

Customer complaints and recommendations can go overlooked when teams are busy- but that customer feedback is one of the most important pieces of input for your brand’s success.

 

Stay aware of customer complaints and concerns with automated search queries for the topics that matter most.

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Uncover Performance Drivers

Reverse engineer the behaviors driving the most success for your team.

 

You know who your CX pros are- it’s time to analyze why they’re so great and use these insights to improve the rest of your teams’ performance.

Image Email Activity Report

Identify Red Flags

Customer complaints and recommendations can go overlooked when teams are busy- but that customer feedback is one of the most important pieces of input for your brand’s success.

 

Stay aware of customer complaints and concerns with automated search queries for the topics that matter most.

Uncover Performance Drivers

Reverse engineer the behaviors driving the most success for your team.

 

You know who your CX pros are- it’s time to analyze why they’re so great and use these insights to improve the rest of your teams’ performance.

Browse Org IQ’s Features

Affordable organization-wide email archiving, analysis, and search for small to mid-sized businesses.

Email Archiving

Never lose an email or attachment again with Org IQ’s affordable email archiving solution.

Email Search

Find anything sent over email within your organization when you need it.

Email Analytics

Gain deeper insights into your business with analytics and reporting.

Guest Users + Permissions

Securely share as much (or as little) of your vault as you’d like with internal users and external partners.

Get Started for Free.

Try 30 days on us.